Frequently Asked Questions


How do I know if I need therapy?

Simply put, most anyone can benefit from the services we offer. If you’re unsure about treatment, message us and we’ll be glad to answer specific questions about treatment, set up a free consultation, or set you up with your first appointment.

How do I know which type of treatment to request?

If you are curious about the services at UBB but aren’t sure which treatment is correct, give us a call or schedule a free consultation. We’re happy to help you explore what solutions will work best for you in the short and long term.

How will I know if my treatment is working?

Urban Brain and Body uses a unique combination of traditional therapy and technology to treat patients. We know it’s important to you to be able to track your progress. In order to help you track your progress, we do our best to provide you with visual representations of how your treatment is working.

What makes UBB different from other mental health providers?

UBB utilizes innovative technology like virtual reality and neurofeedback to provide you with a more clear understanding of the progress you’re making on your journey. We believe in combining traditional therapeutic treatments as well as the newest technology in brain science to provide patients with holistic approach to mental health and wellness.  Our multi-disciplinary team collaborates to ensure our clients are getting comprehensive, accurate solutions.

Do I need a referral?

In most cases, you do not need a referral to visit Urban Brain and Body. Check with your insurance provider if you are unsure.

What kind of payment is accepted?

We accept cash payment or Blue Cross Blue Shield Health insurance. Please note it is very important to check with your insurance to ensure you are covered and won’t run into any surprises. We are happy to help in this process.

If i’m having suicidal thoughts, who should I call?

For immediate help, call the National Suicide Prevention Lifeline 1-800-273-8255 or go to your nearest emergency room. To start treatment with UBB, please book an appointment.